Privacy Policy

Effective [EFFECTIVE DATE]

Who we are

Medium Aura operates the Medium Aura store at www.mediumaura.us. Contact [PRIVACY EMAIL] or write to Medium Aura, Castro Valley, CA 94546 with a privacy question or request.

Information we collect

We collect your email address, order details, billing information needed for checkout, communications with support, and the details you submit for your reading, which may include your full name, date of birth, gender, your questions, and the name and date of birth of another person you ask about. Shopify and the relevant payment provider process payment information. We receive transaction and order records needed for fulfillment, refunds, accounting, and fraud prevention. Our site and service providers may also process device and usage information, such as IP address and essential cookie data, to operate and secure the storefront. Please share only the information needed for your reading, and only share another person’s details if you are comfortable doing so.

How we use and disclose information

We use this information to operate the store, process payments, prepare and deliver readings, respond to requests, keep financial records, and protect the service. We use service providers for Shopify hosting and checkout, payment processing, email, order preparation where applicable, and private file delivery. [DESCRIBE WHICH OUTSIDE PROVIDERS OR PROVIDER CATEGORIES RECEIVE CUSTOMER SUBMISSIONS, WHAT FIELDS THEY RECEIVE, WHY THEY RECEIVE THEM, AND RELEVANT RETENTION OR REUSE PRACTICES. MATCH THIS TO THE ACTUAL ORDER WORKFLOW.] We may disclose information where required by law or to protect the security and integrity of the service. If we send promotional emails, they are separate from order communications and include an unsubscribe option.

Cookies and preferences

[LIST THE COOKIE, ANALYTICS, AND ADVERTISING TOOLS ACTUALLY ENABLED, THEIR PURPOSES, AND WHICH TOOLS CAN COLLECT ACTIVITY ACROSS OTHER WEBSITES OR SERVICES.] Manage available choices on our Your Privacy Choices page. [STATE HOW THE STORE RESPONDS TO LEGACY DO NOT TRACK SIGNALS AND HOW IT HANDLES GLOBAL PRIVACY CONTROL, BASED ON VERIFIED SETTINGS AND APPLICABLE LAW.] Publish any required sale or sharing disclosures and opt-out links before activating associated tools.

Retention and your choices

We retain reading details and delivered files for [CONFIRMED RETENTION PERIOD OR CRITERIA]. We keep transaction records as needed for refunds, taxes, legal obligations, and legitimate business records. Contact [PRIVACY EMAIL] to ask about access, correction, deletion, or another privacy request. We may verify your identity and may retain information where law permits or requires it. Where privacy law grants additional rights, we will explain how to exercise them. Readings are sold to adults age 18 and older.

Changes

We post changes to this notice on this page and update the effective date. We will provide any additional notice required by law.