Digital Delivery Policy

Effective [EFFECTIVE DATE]

Orders from Medium Aura are fulfilled digitally. We send your reading, report, or secure download link to the email address you use at checkout. If your product page lists a studio setup photo, it is delivered with your reading. There is no physical shipment or shipping charge for these products.

After you order, check your email for your receipt. Your delivery window begins once we receive all required details. Standard readings are usually delivered within one business day and Premium reports within two business days, unless your product page gives a different timeframe. Business days are Monday through Friday, excluding U.S. federal holidays. We use Pacific Time. If a delay affects your order, we’ll email you with an updated timeline and your options.

If you are missing an email, check your spam folder and contact [SUPPORT EMAIL] with your order number. We can correct a delivery issue or resend a secure link after verifying your order.